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Q. When do I pay, and what are the guarantees?
I don't usually require any deposit, unless the order is very large. Once you have received a photo of the portrait and decided you are completely happy with it, you then send through your payment. Once I have received it I will send your portrait out to you. This way you only need to pay when you know exactly what you are getting!
Q. Will my portrait arrive safely by post?
Q. Do portraits come framed?
Q. Will the portrait appear on the website?
I'm very grateful when customers allow me to display their portraits, however I understand that some people prefer not to. For portraits of people, I will always ask permission first. For portraits of animals, I will assume that you don't mind them appearing online unless you let me know otherwise, which is absolutely fine.
If you have more questions about how to commission a portrait from photos, you can contact me here.